Post-Ticketing Service Fees

Post-Ticketing Service Fees

The following service fees apply to ticket cancellations, modifications, and special requests. These fees are charged per passenger, per ticket, and are in addition to any airline-imposed penalties, fare differences, or government taxes. All fees listed are non-refundable and subject to change without prior notice.

Customer Support Assisted Cancellations

Type Travel Class Fee
Cancellation within 24 Hours of Booking Domestic $75.00
International $100.00
Business/First Class $100.00
Cancellation after 24 Hours (Future Credit) Domestic / International $75.00
Business/First Class $100.00
Cancellation after 24 Hours (Refund) Domestic $150.00
International $250.00
Business/First Class $250.00

Modifications to Existing Tickets

Fees based on travel class and timing:

Timeframe Travel Class Domestic International
Within 10 Days of New Travel Date Economy $125.00 $200.00
Business/First $200.00 $200.00
Beyond 10 Days of New Travel Date Economy $100.00 $175.00
Business/First $175.00 $175.00

Special Services

Service Economy Business/First
Customer Support Assisted Waivers - Domestic $75.00 $100.00
Customer Support Assisted Waivers - International $100.00 $150.00

Assistance with Future Airline Credit or Refund for Specific Reasons

We provide customer support for refund or credit requests due to the following scenarios:

  • Death/Bereavement
  • Duplicate Booking
  • Medical Issues
  • Name Change or Correction
  • No Show
  • Routing Change
  • Unaccompanied Minor (UNMR)
  • Visa Issues

Important Notes

  • All fees are applied in addition to any airline-imposed penalties.
  • Government-imposed taxes related to modifications may vary and are shown at checkout or quoted by our team.
  • Most airline tickets are non-refundable unless fare rules permit, and only if the passenger is not a "no-show."
  • Refunds or credits depend on airline approval and may take up to 60-90 days for processing.
  • Special services such as baggage, seats, or upgrades are processed upon request and charged upon confirmation.